| A Barista is a sales person responsible for: |
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Suggesting or recommeding a drink to a customer |
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Taking the time to explain the menu options |
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Making sure all the customers are served |
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Being aware of the customer trends and innovative ideas |
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| A Barista is a quality expert responsible for: |
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The overall reputation of the outlets coffee |
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Ensuring that the coffee is stored correctly |
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Daily checking of grind, dosage and freshness of coffee |
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Quality of the espresso drinks served |
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Training new staff on the espresso equipment |
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Reporting and following up on equipment faults and maintenance |
